Prescription Device: The PMV is a prescription device and requires an order from a medical doctor. The prescription you receive should be maintained in the patient's file. Do not send a prescription to Passy-Muir unless requested.

To Place An Order: Passy-Muir accepts orders from hospitals, durable medical equipment companies, doctors' offices, nursing homes and pharmacies. Orders may be placed by phone, fax, mail.

Each order must include the following information:
• Customer ID # when known
• Billing address and phone number
  (We cannot mail directly to a patient or P.O. Box)
• Shipping address, phone number and contact name
• Product Number, Description, and Quantity
  (Each valve sold separately.)
• Facility Type and Department requesting the valve
• Shipping Requirements (Standard or Overnight)

Refund Policy: Passy-Muir does not accept returns or exchanges.

Shipping: Orders are sent via UPS. Our standard shipping takes 3-4 working days to arrive. Overnight delivery and, in some areas, Saturday Overnight delivery are available at an additional cost. Overnight orders must be received by 3:00PM PST.

Billing: Billing occurs at the time of shipment. Payment is due 15 days upon receipt. Payment can be made via check, money order, Visa or MasterCard. An account with Passy-Muir is established when placing your order. Pre-Approved credit is not required.

Reimbursement: The Passy-Muir Tracheostomy & Ventilator Swallowing and Speaking Valves are Medicare & Medicaid reimbursable utilizing HCPCS prosthetic Code L8501. Many insurance companies follow Medicare guidelines and usually provide reimbursement. Many states have services available for children under 18 and may reimburse for the PMV. California Children's Services cover the PMV under code #7549. MediCal covers the PMV under Misc. Supply Code #9981K with modifier ZZ (include a copy of invoice with re-order number). Department of Defense Cage Code OU182.